Returns & Exchanges

At Ribelle Online, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and tagged items. If your new fashion piece doesn't fit your style or size perfectly, our streamlined process makes exchanges and refunds effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags remain attached and the garment is in its original condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.